Your private healthcare insurance kicks in once a GP has referred you on for specialist care after they’ve evaluated your symptoms, carried out any diagnostic tests and you've finished any treatment they’ve prescribed. Access to the Virtual Doctor from AXA service is available for all Large Corporate groups who have not chosen the upgrade, until 30 September 2020. Healthcare. If you would like to follow up on the status of a previously submitted claim, you can do so by visiting the Manage a claim page or checking the status on MyAXA App. The most important thing is for you to take time to recover and get well soon. If you want someone to help you understand your diagnosis and treatment, our Health at Hand experts are on hand to support you, day and night. 1 • Please refer to your membership handbook, which will confirm the benefit categories and levels under which to … We’ll check that you’re covered and answer any questions you may have. Call AXA Health claims. Health. Fill out, securely sign, print or email your PB40917 Dental Claim Form (5444) - AXA PPP healthcare instantly with SignNow. From seeing a specialist for prompt diagnosis to having a comfortable private hospital stay, AXA Health are there to look after your health and wellbeing. Being covered with AXA Smart Health provides you with: Easy access to treatment and direct settlement from over 3,000 providers around the UAE and over 800,000 providers globally. ... Family Health Insurance. on 800 70 292 or: SUBMIT A CLAIM Home Call AXA Home claims. Claim reimbursement. We offer a range of levels of cover and premiums to best suit everyone's specific needs. Our Claims Promise. on 800 2921 or: SUBMIT A CLAIM Home Insurance Call AXA Home claims. You can find your customer number on your membership card. If you're an AXA member, you'll have access to unlimited phone and video consultations with experienced, qualified doctors 24/7. You can also manage your membership, view your documents or start a new claim online. Axa to focus on health as it sets out latest strategy. With all of our health plans, you have access to your own online account - a simple, secure way to manage your policy, make claims and stay in touch. See our cookie policy for more information on cookies and how to manage them. If you go ahead with the treatment or test without calling us first to check your cover, we might not be able to pay for it. If you are on the Premium plan your dentist will also need to sign the claim form. AXA Active Plus. If you need some support with your recovery, our Health at Hand experts are on hand day and night to support you. If you would like to follow up on the status of a previously submitted claim, you can do so by visiting the Manage a claim page or checking the status on MyAXA App. When you’re feeling better, we’ll get you back home safe and sound. If you have a medical concern, visit your doctor or speak to an independent online doctor, using our Virtual Doctor service. Get And Sign Axa Ppp Claim Form 2011-2020 Make sure you sign the claim form. ... You simply have to call the AXA Motor Claims toll free number 800 116 4845 to open your claim. Supporting documents might include medical reports, laboratory test results, ultrasound reports, and referral letters. You won’t need to find this online – we’ll send you whatever we need. AXA - Global Healthcare provide global health insurance to expats, businesses, students and more. If your treatment is not covered for any reason, we’ll let you know. Healthcare. You can start your claim via your online account or over the phone – you can call us anytime on +44 (0) 1892 503 856*. Quick online reimbursement of claims you may have paid. 1 The Virtual Doctor from AXA service is now available to all individual and SME members (excluding those whose health plan is insured by AXA General Insurance Hong Kong Limited). Whenever you call us to make a claim, we’ll let you know whether there’s an excess to pay on your plan. Our health and wellbeing centres offer you and your family helpful information about medical conditions and illnesses as well as lots of tips to inspire and support you to make better decisions around your lifestyle and wellbeing. French insurer expects to pay out €1.5bn in Covid-related claims. How to declare your claim. As an AXA Health member, you can access the world’s largest social network for health. Take a look at some of the most common reasons why we can’t authorise a claim. Private health insurance gives you access to eligible health treatment when you need it. Email: employee.benefits@axa.com.hk. Whether or not you’re making a claim you can simply log in to Member Online to get started. From seeing a specialist for prompt diagnosis to having a comfortable private hospital stay, AXA Health are there to look after your health and wellbeing. If that’s the case, you may need to use the NHS to carry out your treatment. If you need to book an appointment for a consultation or some treatment, we aim to make it as easy as possible to make a claim – just follow the steps below. Mail: Customer Service Centre, Suite 2001, 20/F, Tower Two Times Square, 1 Matheson Street, Causeway Bay, Hong Kong. International health insurance for students, Virtual Doctor frequently asked questions, Consultations available over phone or video call. Our World of Wellbeing hub is full of helpful information from expert expats who understand the challenges and excitement you’ll be facing. Once we’ve received the invoice for your treatment we’ll reduce the amount we pay the hospital or specialist by the amount of your excess. Provides innovative insurance solutions for … If you are leaving an AXA Health private medical insurance scheme provided by your employer, please call 0800 032 1965 (lines are open 8am to 7pm weekdays and 9am to 1pm Saturdays) Claims You can contact Customer Service and start a claim by accessing Member Online and visiting the secure Inbox. That’s why we’ve teamed up with independent medical experts to provide a full review of your diagnosis and treatment plan, giving you extra reassurance when you need it most. In our members' area, you'll find all the information you need about your international health insurance. View plan types, the benefits and cover by country. Call 800 AXA (292) Sun - Wed: 8am - 8pm Sat & Thu: 8am - 5pm Contact us AXA Branches. Axa Dental Insurance. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. To submit a claim, please enter your policy details below and confirm how you would like to receive your claim reference number. If you need treatment in an emergency, just make sure you or someone you know gets in touch as soon as possible. This AXA Website Uses Cookies. The company expects to pay out €1.5bn in Covid-related claims. Our online claims service is designed to give you the right guidance and support to help you register your claim with us in three simple steps. We’ll explain your cover and our Fast Track Appointment service can find you an appointment with an appropriate specialist. Once your claim has been processed, we’ll send you a Benefit Statement to let you know what’s been paid. If you encounter any issue and want to submit a claim, our dedicated claims team can help you anytime with our hassle-free claims process, anywhere . We use cookies to give you the best possible online experience. The company expects to pay out €1.5bn in Covid-related claims. Sometimes, when you’ve received an unexpected diagnosis, you’ll want to know that every option has been explored before making any big decisions. We use cookies to give you the best possible online experience. If you’re feeling unwell, book an appointment to see your GP. Click here for details. If you use a specialist that isn't recognised under your plan, you'll need to pay for all of their costs yourself. If you find yourself in an emergency and need immediate in-patient treatment that’s not available locally, we’ll organise for you to be evacuated to the nearest medical facility, where you can access the care you need. Contact for InternationalExclusive Telephone: (852) 2867 8686 Email: healthcare@axa.com.hk. You may call your Financial Advisor or Call Us at (+632) 8 5815-AXA or Chat with an AXA Representative to assist you on your Claim. This is when your GP refers you for specialist care, but doesn’t name a specific person for you to see. *Lines are open 24 hours a day, seven days a week. If you've chosen to deal with us online, you can log in to your member account to find details of your claims. If they are we'll give you an authorisation number to give to your specialist. Business Health Insurance. If your claim is eligible, we’ll pre-approve it so you can visit your healthcare provider. ... Nearly 80% of claims are paid within 48 hours, as long as we have all the information we need. We'll email you whenever you need to do anything, or if there's an update for you to look at. If you need a doctor, use this provider search tool and search our global AXA Select medical network of preferred hospitals and clinics, so you can get the treatment you need, when you need it. Click here for details. When we have all of the information we need, we settle 80% of claims within just 48 hours. This initial stage of your treatment is referred to as ‘Primary Care’ and it isn’t usually covered by our plans. We understand that making a claim under your policy can be daunting and here at AXA we want to make things as easy as possible for you. During this difficult time, our Financial Advisors and AXA Representatives are always ready to help you. It’s easy to register and book an appointment. HealthUnlocked helps people with similar health backgrounds share their experiences, connect to useful groups and organisations, and support each other. Getting the right diagnosis is essential for receiving the right treatment and care for you. Private healthcare insurance doesn’t cover everything, so there may be times we can’t authorise your claim. Get a quote today! Remarks: If you disagree with our claim decision, you may submit an appeal to us within 90 days from the notice date of our Claim Settlement Advice or Notification of Claim Decision. We’ll give you a pre-approval number, which you’ll need to take to your appointment, along with your customer number. When you call us to make a claim we’ll tell you whether there’s an excess on your plan. Simply download the Virtual Doctor from AXA app on iOS or Android app store, or visit globalcareondemand.com/expats, or call 24/7 on +44 (0) 203 4995 487* to arrange a call back. Start a free trial now to save yourself time and money! We normally settle any bills directly with the specialist or hospital where you’ve had your treatment. International medical insurance to suit you We offer five levels of cover to help you find the right international private medical insurance, based on your needs and budget. AXA can ensure your peace of mind, no matter where in the world you travel. Ask your GP for an ‘open referral’. If you’d like to find out more about this service and how it could help you, call us on +44 (0) 1892 503 856*. Questions? We also recommend you keep a copy for your own records. on 800 70 292 or: SUBMIT A CLAIM Car Call AXA Car claims. Whether it’s a short drive or an international flight away, we’ll get you there quickly and safely. Once you have a specialist referral from your GP, give us a call. Our promise is to deliver an exceptional claims experience. If you are unsure, please check with your AXA representative. 1 The Virtual Doctor from AXA service is now available to all individual and SME members (excluding those whose health plan is insured by AXA General Insurance Hong Kong Limited). Private health insurance gives you fast access to eligible health treatment when you need it. If you’d rather, you can pay for your treatment directly to the specialist or clinic. If you have any questions about what you’re covered for or how to make a claim for your pregnancy costs, we’re here to offer a helping hand. With all of our health plans, you have access to your own online account - a simple, secure way to manage your policy, make claims and stay in touch. 24/7 support from a dedicated team of multilingual customer service professionals. Log in to your AXA Account and check your policy documents to make sure you’re covered for your particular claim. We understand that making a claim under your policy can be daunting and here at AXA we want to make things as easy as possible for you. If you need further treatment, let us know and we’ll check your cover. For information on claims procedures, find all the information you need here. If you’ve already paid for your appointments or treatment, simply send us the invoices and receipts along with any additional information if we’ve requested it, and leave the rest to us. We fulfill our promise to provide your benefits at the time that you need it most. If we’ve pre-approved your claim, we’ll arrange to settle the bill with the medical provider directly. Whether you need to make a claim or you’ve just got a question, we want to direct you to the department that can help you. Log in or register to access your online account Manage your plan, make a claim or ask us a question quickly and securely, 24/7. Change Login/Email. Supporting documents might include medical reports, laboratory test results, ultrasound reports, and referral letters. Your online account is the easiest way to manage your plan, search healthcare providers, make claims and stay in touch. Claims must be submitted along with supporting documents within 30 days from date of service. International health insurance takes the guesswork out of healthcare costs with a predictable monthly bill. Claims must be submitted along with supporting documents within 30 days from date of service. Finding a doctor when you're ill can be tricky, and if you're somewhere unfamiliar, it can add even more uncertainty. If your GP has assessed your condition and wants to refer you to see a specialist – that’s when your private medical insurance steps in. Access to the Virtual Doctor from AXA service is available for all Large Corporate groups who have not chosen the upgrade, until 30 September 2020. We work with healthcare providers around the world, so if you need help finding one in our network, you can use our online provider search tool. Find an international health insurance plan for wherever life takes you. You may be able to claim a cash payment if you need to stay in hospital overnight, depending on your cover. Call our 24/7 AXA LOG hotline to make a panel specialist appointment and request LOG: 6-DIAL-AXA (6-3425-292) FAQs on LOG and Private & Public hospitals - Click Here Download MyAXA to view your AXA Shield medical e-card Please post all claims information to: AXA – Global Healthcare Customer Service AXA Global Healthcare (UK) Limited Phillips House Crescent Road Tunbridge Wells Kent TN1 2PL United Kingdom *Please submit all claims within six months from the treatment date. Leaving a health insurance company scheme, Jack Whitehall’s Feelgood Health challenges, most common reasons why we can’t authorise a claim. Send this claim form together with supporting material to Medical Department, AXA Insurance, PO BOX 32505, Dubai, UAE or AXA Insurance, P.O. This can help you find your nearest health provider, based on your location or by the type of treatment you need. 2 Subject to availability. Find out about all our product for individuals, including personal health checks, GP video calls and private health insurance. This AXA Website Uses Cookies. Just register using your AXA Health membership number and you’ll be able to see how much of your private medical insurance cover you’ve used, check the conditions, treatments and … 1 Data relates to personal Motor insurance claims for policies underwritten by AXA Insurance UK plc from April 2019 to March 2020 inclusive. As long it's covered by your plan, you'll be good to go. If you would like to submit a new claim, please go to Submit a claim. my HEALTH PORTAL. 24/7 support from a dedicated team of multilingual customer service professionals. French insurer expects to pay out €1.5bn in Covid-related claims. If you continue, we'll assume you are happy for your web browser to … Take a look at our Virtual Doctor frequently asked questions to find some answers. That's why it’s important to call us before you go ahead with any private consultations, tests or treatment, so we can let you know in advance if the costs are covered. Whether or not you’re making a claim you can simply log in to Member Online to get started. And if you need more treatment or support with your recovery, give us a call on             0800 454 080. ... To retrieve your claim details, simply enter the claim reference number you have received from AXA. We use cookies to give you the best possible online experience. Call AXA Health claims. This quick guide answers some of the key questions about the pregnancy and childbirth cover on our prestige and prestige plus policies. If you have any questions on Group Life Claim, please do not hesitate to contact our customer service representatives at (852) 2519 1166 or email us by eb.claims@axa.com.hk for more … You may be covered for consultations on your plan; otherwise you can pay a simple fee or a yearly subscription. It helps us out if you have your GP referral letter to hand when you call and we may ask to see a copy of this. Make sure you keep hold of the itemised invoice and receipts to send to us – we can pay you back for eligible treatment you’ve paid for. Being covered with AXA Smart Health provides you with: Easy access to treatment and direct settlement from over 3,000 providers around the UAE and over 800,000 providers globally. Take a look at some of the most common reasons why we can’t pay a claim. AXA travel insurance covers the cost of medical emergencies, trip cancellation, lost baggage and provides many other benefits which leave you free to relax and enjoy your vacation. Depending on your level or cover and your course of treatment, we may need to request some more information from your specialist before we pay your claim. Get a free quote Call us on 0800 202 8218* You’ll need to have your policy number, and keep incident details to hand such as dates, reference numbers and receipts, and we’ll guide you through the rest. If you continue, we'll assume you are happy for your web browser to … Before we find you a specialist, we need a few details from you in order to assess your claim. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. You’ll only have to pay your excess once in each membership year and not if you have more treatment throughout the year. You may be covered for any reason, we need invoice for your own records we’ll pay your. €1.5Bn in Covid-related claims claim online to send invoices to us directly or through your insurance.... Online account via member online if you have more treatment or support with your,... To us for payment a Doctor when you call us to make sure or! 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